FAQs-BEE-SD Smoke Detector

BeeSecure» FAQ »BEE-SD
Do I have to buy BEE-HUB to use the smoke detector ?
You can use the smoke detector without the hub. But it is strongly suggested to use it with the hub to be aware of any potential fire risk on time.
How do I know if the smoke detector is working?
You can remotely test your device by clicking "self-check " from the app. The app will return the test results.
I accidentally triggered the alarm by smoking indoors, can I mute it?
Yes. Go to the smoke detector page, a "Mute" button will be displayed when smoke is detected . You can manually mute the siren. The smoke detector siren will be on again if the smoke is still detected after 9 minutes when the mute is pressed
I received low battery notification/message, what can I do?
The notification/message will indicate you which battery of the smoke detector is running low. If it is from the ZigBee base, replace the batteries (CR14505). If it is from the smoke detector unit, replace with new detector as soon as possible
I installed multiple smoke detectors on each floor of my house, do I need one hub on each floor?
Check the status of your smoke detector at home page, if it appears offline, it means the communication range between the smoke detector and hub may fall out of range. Add BEE-REPEATER in between to extend the communication range between hub and each smoke detector


Activate BEE-SD
Activate the battery at the ZigBee base; Press the closure lock and rotate the switch at the bottom of smoke detector to activate the device...
Read Guidance
Mounting Location
Place the smoke detector on the ceiling at the top of a stairwell, or where smoke would most likely be detected...

Mounting Instructions


10 years battery life for the smoke detector (one-time-use), ZigBee base operated by 2x CR14505 ,ZigBee...

You will be notified when smoke is detected , battery low (<20%)...

You can set up sensitivity level of your sensor to meet your own meet, low-medium-high

Mute the Siren
Remotely mute the siren via the app, if it is a false alarm or the incident has been dealt with...



My BEE-SD appears offline for long time , what can I do?
  • Ensure that the distance between the smoke detector and hub is within the communication range (20meters , depending on working enviroment)
  • Check if the hub is still online. If not , refer the answer of last question;
  • Check the device message and if there were recent "Detector Base:Low Battery" reminders, replace your device battery;
It shows "Time-Out" when I tried to carry out a "Self-Test"?
It happens most of time is the network failure. It does not mean that your device is malfunctioning, Try again.
I installed the battery at ZigBee base, and added it successfully. now the siren cannot stop alarming.
After activate the base battery , you also need to prepare the smoke detector part. Please follow the instructions at : Installation->Activate BEE-SD carefully
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