FAQ
BEE-MS

Ask Us Anything

Yes.

The motion sensor will trigger the alarm every 2 minutes to avoid constantly sending notifications regarding the same action

No. BEE-MS is for indoor use only

It is suggested to install the motion sensor at 2 meters high from the ground at the corner to detect the widest range of the room

You will receive instant notification and tell that there is a violent dissemble ongoing.

Ensure that the distance between the motion sensor and hub is within the communication range (20meters , depending on working environment)
Check if the hub is still online. If not , refer the answer of last question;
Check the device message and if there were recent “Low Battery” reminders, replace your device battery;

No. The pet-friendly level is set as 25 kg . Carry our multiple test to find out the best installation location and angle.